Warranty Claims

Thank you for choosing ArogyaFlush! We are committed to providing high-quality products that enhance your bathroom experience. To ensure your complete satisfaction, we offer a 1-Year Mechanical Limited Warranty on all our smart toilets. Please carefully review the terms and conditions below:

1. Warranty Coverage
This warranty covers defects in materials and workmanship of the mechanical components of the ArogyaFlush smart toilet, including but not limited to the flushing mechanism, bidet system, seat heating, and all internal mechanical parts. The warranty is valid for 1 year from the date of purchase.

2. What is Covered

• Mechanical Failure: Any failure of the mechanical components due to manufacturing defects or material defects.
• Parts Replacement: If a mechanical defect occurs within the warranty period, we will repair or replace the defective part(s) at no additional cost to you, provided the issue is covered under the terms of the warranty.

3. What is Not Covered
The warranty does not cover:

• Cosmetic Damage: Scratches, dents, or discoloration of the toilet's external surfaces that occur during regular use.
• Damage Caused by Misuse or Negligence: Any damage resulting from improper installation, misuse, neglect, or failure to follow care and maintenance guidelines.
• Accidental Damage: Damage caused by accidents, natural disasters, or external forces (e.g., fire, flood, earthquake, etc.).
• Unauthorized Repairs or Modifications: Any repairs or modifications made by parties other than ArogyaFlush or authorized service providers will void the warranty.
• Wear and Tear: Normal wear and tear, such as gradual depreciation of parts from use over time, is not covered under this warranty.
• Improper Installation: Costs associated with installation errors or damage caused during installation are not covered.

4. Warranty Process
To make a warranty claim, follow these steps:

• Contact ArogyaFlush Customer Support within 30 days of discovering the issue, and provide proof of purchase (receipt or order number).
• Our customer support team will guide you through the process, which may include troubleshooting steps to diagnose the problem.
• If necessary, we will arrange for the repair or replacement of defective parts at no charge.

Please Note: ArogyaFlush reserves the right to inspect and verify the claimed defect before providing a replacement or repair.

5. Limitation of Liability
ArogyaFlush’s liability under this warranty is limited to the repair or replacement of the defective parts. We are not responsible for any consequential or incidental damages, including but not limited to damage to property, loss of use, or personal injury.

6. Transferability
This warranty is non-transferable and only applies to the original purchaser of the product.

7. Exclusions
This warranty is void if:

• The product has been subjected to unauthorized repair, modification, or alteration.
• The product has been used in an environment or manner for which it was not designed.
• The product is outside the 1-year warranty period.

8. Governing Law
This warranty is governed by the laws of the jurisdiction in which the product was purchased.

9. Customer Service Contact Information
For warranty claims or inquiries, please contact ArogyaFlush Customer Support at:

• Phone: [Insert phone number]
• Email: [Insert email address]
• Website: [Insert website contact page link]

10. Important Notes

• Keep your proof of purchase in a safe place, as it will be required for warranty claims.
• The warranty only applies to the mechanical parts of the smart toilet, not to any cosmetic or electrical issues.

Thank you for choosing ArogyaFlush! We value your trust in our products and are dedicated to providing excellent service and support.